E-retailing in India: The Journey so Far

Abstract

Online shopping is a modern era revolution. It’s the latest wonder child of technology. It has taken the entire world by storm. Our own country is also not an exception to that. Lives of the modern consumers have become much easier. They can virtually purchase anything from the comfort of their homes & offices and get them delivered to any location as per their convenience. It has also given them the power to compare the prices offered by different e-tailer and purchase from the one which offers the best deal according to them. Add with that the customer review of different products and you get customers who are more powerful today than the customers of previous decades. So convenience, comparison shopping & easy availability of consumer review is the three pillars of online shopping. But the most important of them all which sets the tongue wagging of all the online shoppers is the huge & astounding amount of discounts offered by these companies. It’s like adding more cream to your already existing delicious ice cream. So today’s customers are spoiled for choices. Getting quality products at affordable rates have become all the more easier. In this context, we are going to review the journey of the online shopping companies in India so far. We are also going to look at the future prospects of this industry.