Role of Human Factors in Successful Implementation of Total Quality Management in Indian Manufacturing Industries : A Review

Authors(3) :-Deepika Saroha, Naveen Virmani, Siddharth Chauhan

Adopting Total Quality Management has become the need of each and every organization. Industries are taking so many initiatives to enhance the quality of product which can results in increased customer satisfaction, increased sales and increased profitability of firm. In this paper, role of human factors in successful implementation of TQM have been analyzed so that managers can successfully implement it with relative ease.

Authors and Affiliations

Deepika Saroha
Assistant Professor, IIMT College of Engineering, Greater Noida, Uttar Pradesh, India
Naveen Virmani
Assistant Professor, IIMT College of Engineering, Greater Noida, Uttar Pradesh, India
Siddharth Chauhan
Assistant Professor, IIMT College of Engineering, Greater Noida, Uttar Pradesh, India

Quality, Total Quality Management (TQM).

  1. Axelsson, J.R.C., Bergman, B. and Eklund, J. (1999), Proceedings of the international conference on TQM and human factors, Linkoping, Sweden.
  2. Badiru, A.B. (1990), "A system approach to total quality management", Industrial Engineering, 33-61
  3. EBRAHIMPOUR MALING and SCHONBERGER, RICHARD J., 1984, The Japanese just-in-time/total quality control production system: potential for developing countries, International Journal of Production Research, 22(3), 421-430
  4. Grover, S., Agrawal, V.P. and Khan, I.A. (2004), 'A digraph approach to TQM evaluation of an industry’, International Journal of Production Research, 42(19), 4031-4053.
  5. MEHRA SATISH, HOFFMAN JOYEE,M. and SIRIAS DANILO, 2001, TQM as a management strategy for the next millennia, International Journal of Operations and Production Management,21(5/6), 855-876.
  6. SAAD GERMAINE, H. and SIHA SAMIA, 2000, Managing Quality: critical links and a Contingency model, International Journal of Operations and Production Management, 20(10), 1146-1163.
  7. Taveira, A.D., James, C.A., Karsh, B-T. and Sainfort, F. (2003), "Quality management and the work environment: an empirical investigation in a public sector organization", Applied Ergonomics, 34, 281-91.
  8. Taylor, W. (1997), "Leadership challenges for smaller organizations: self Perceptions of TQM implementation", Omega, International Journal of Management Science, 25(5), 567-79.
  9. TAYLOR, W. A. and WRIGHT, G. H., 2003, A longitudinal study of TQM implementation: factors influencing success and failure, Omega, The international journal of management science, 31, 97-111

Publication Details

Published in : Volume 3 | Issue 8 | November-December 2017
Date of Publication : 2017-12-26
License:  This work is licensed under a Creative Commons Attribution 4.0 International License.
Page(s) : 1037-1038
Manuscript Number : IJSRST1738235
Publisher : Technoscience Academy

Print ISSN : 2395-6011, Online ISSN : 2395-602X

Cite This Article :

Deepika Saroha, Naveen Virmani, Siddharth Chauhan, " Role of Human Factors in Successful Implementation of Total Quality Management in Indian Manufacturing Industries : A Review ", International Journal of Scientific Research in Science and Technology(IJSRST), Print ISSN : 2395-6011, Online ISSN : 2395-602X, Volume 3, Issue 8, pp.1037-1038, November-December-2017.
Journal URL : http://ijsrst.com/IJSRST1738235

Article Preview