Role of Human Factors in Successful Implementation of Total Quality Management in Indian Manufacturing Industries : A Review
Keywords:
Quality, Total Quality Management (TQM).Abstract
Adopting Total Quality Management has become the need of each and every organization. Industries are taking so many initiatives to enhance the quality of product which can results in increased customer satisfaction, increased sales and increased profitability of firm. In this paper, role of human factors in successful implementation of TQM have been analyzed so that managers can successfully implement it with relative ease.
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