5s Implementation & Standardizing the Bakery Processes In A Leading Catering Establishment : A Case Study

Authors

  • Veena Kumari  Research Scholar, School of Continuing Education,Indira Gandhi National Open University, New Delhi, India
  • Deeksha Kapur  Professor, School of Continuing Education,Indira Gandhi National Open University, New Delhi, India
  • Manish Aggarwal  Directors, Bikanervala Foods Pvt Ltd, New Delhi, India
  • Anjani Kumar Ganeriwala  DGM- Operations, Bikanervala Foods Pvt Ltd, New Delhi, India
  • Rakesh Puneyani  Area Manager, Bikanervala Foods Pvt Ltd, New Delhi, India
  • Vikas Tomar  Unit Manager, Bikanervala Foods Pvt Ltd, New Delhi, India
  • Mathew Varghese  Continual Improvement Department Head, Bikanervala Foods Pvt Ltd, New Delhi, India
  • Akshey Saksena  Catering Establishment Head, Bikanervala Foods Pvt Ltd, New Delhi, India
  • Charanjeet Arya  Technical Officer, Bikanervala Foods Pvt Ltd, New Delhi, India
  • Praveen Kumar  

Keywords:

5S, Workplace Management, Bakery, Safety, Total Quality Management

Abstract

The paper represents the implementation of 5S Workplace Management System in the Bakery Sub Zone, in one of the leading Catering Establishments, Bikanervala Food Pvt. Ltd. which is known for the manufacturing and serving of Indian traditional Sweets, Snacks and Foods. 5S is the gateway to Total Quality Management and is the most effective way of implementing grass root level improvement programmes which brings a visible change in the workplace. The aim was to standardize all the bakery processes, work simplification, hygiene, safety and reduced inventory . The need for 5S implementation came into existence due to cluttered work-stations, excessive scrap accumulation and stress which is generated due to larger search time for the retrieval of tools. Post 5S implementation, there was a feeling of pride among employees along with the higher work satisfaction.

References

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Published

2018-02-28

Issue

Section

Research Articles

How to Cite

[1]
Veena Kumari, Deeksha Kapur, Manish Aggarwal, Anjani Kumar Ganeriwala, Rakesh Puneyani,Vikas Tomar, Mathew Varghese, Akshey Saksena, Charanjeet Arya, Praveen Kumar, " 5s Implementation & Standardizing the Bakery Processes In A Leading Catering Establishment : A Case Study, International Journal of Scientific Research in Science and Technology(IJSRST), Online ISSN : 2395-602X, Print ISSN : 2395-6011, Volume 4, Issue 2, pp.194-212, January-February-2018.